A customer is standing near the dental section of the pharmacy. She keeps looking at toothbrushes,...
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A customer is standing near the dental section of the pharmacy. She keeps looking at toothbrushes, mouthwash and toothpaste, taking items off the shelf and reading the packaging. Using open-ended questions starting with the following words, probe for information: Who What How A customer is standing near the dental section of the pharmacy. She keeps looking at toothbrushes, mouthwash and toothpaste, taking items off the shelf and reading the packaging. Using open-ended questions starting with the following words, probe for information: Who What How
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