A former client has come to you seeking their records from a case you handled for them 3 years ago. Since that time, your office has converted from file cabinets to electronic filing. You cannot find the client's records. Discuss how to would handle this situation and what steps are needed to take to find and safeguard clients' records in the future. Are there any ethical rules in the state you live in or have lived in that address this issue?

Answer rating: 100% (QA)

Dealing with a circumstance where a previous client demands their records from a case you dealt with quite a long while prior can be testing particularly in the event that your office has changed from ... View the full answer