A hotel is considering changing its waiting line system. In the

current system, hotel guests divide themselves equally between the

lines that form in front of $3$ hotel clerks. The manager is

considering having hotel guests wait in one line and then proceed

to the next available clerk. If average service time is $6$ minutes

and the average number of arrivals per hour is $24$ guests. A$.$ What

is average customer waiting time in the current system and the

proposed system? B$.$ Which system results in lower number of

customers in the system? C$.$ Which system do you recommend to

use?

Answer rating: 100% (QA)

To calculate the average customer waiting time in the current system and the proposed system we can ... View the full answer