A key element of customer relationship management isto: A. keep the price of goods as low as
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Question:
A key element of customer relationship management isto:
A. | keep the price of goods as low as possible. | |
B. | develop a strategy to achieve the largest possible marketshare. | |
C. | allow customers to participate in the managementdecisions of the firm. | |
D. | learn as much as possible about the customers. |
Related Book For
Management Information Systems Managing the Digital Firm
ISBN: 978-0133050691
13th edition
Authors: Ken Laudon, Jane P. Laudon
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