A). Many changes continue to occur in the healthcare industry. Because of increased competition for patients among providers and the need to determine how providers can better serve their clientele, hospital administrators sometimes administer a quality satisfaction survey to their patient after the patient is released. The following types of questions are asked on the satisfaction survey. What is the level of data measurement for these questions? 

1). How long ago were you released from the hospital? 

2). Which type of unit were you in for most of your stay? 

__ Coronary Unit 

__Intensive Care 

__Maternity Care 

__Medical Unit 

__Pediatrics/ children Unit 

__Surgical Unit 

3). In choosing a hospital, how important was the hospital location? (circle one) 

Very Somewhat Important 

Not Very Important 

Not at all Important

4). How serious was your condition when you were first admitted to the hospital?

 __Critical 

__Serious 

__Moderate 

__Minor 

5). Rate your doctor:

 __Excellent 

__Very good 

__good 

__Fair 

__Poor 

B). Which of these types of sampling is used: random, systematic, convenience, stratified, or cluster?

a). Exit Polls: On the day of the last presidential election, ABC News organized an exit poll in which specific polling stations were randomly selected and all voters were surveyed as they left the premises.

b). Wine Tasting: The author once observed professional wine tasters working at the Consumer. 

Answer rating: 100% (QA)

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