A medium-size financial services consulting firm, Phillips Financial Services, has been experiencing

some workplace culture issues. The founder / CEO, Nick Phillips, has just doubled his staff to 50 over

the past six months despite the company only starting 18 months ago. The company is growing very

quickly and he is noticing that staff are stressed, morale is low, and there is some bullying going on

(older vs younger; male vs female; etc.). He has a very multicultural staff representing a variety of

cultures and religions. Though the majority of staff are Australian born, other countries represented

are India, the UK, Brazil, USA, New Zealand, China and South Africa. The staff comprises of 65%

men and 35% women. The age range is between 23 and 68 years of age; the Founder/CEO is 42.

Other key things to know about the company:

This is Nick's first company. There is no Board of Directors; Nick is the sole owner/shareholder

and he makes all the decisions.

The services they offer are (1) Accounting & Tax, (2) Business Advisory, and (3) Self-Management

Super Funds.

Nick aspires his company to be similar to EFS Strategic, PWC, Deloitte, and KPMG in the next few

years but knows he needs to create the right culture to see his vision come to fruition.

He has two other key people on his team: Marketing Manager, Chief Financial Officer. Other than

that there has not been any formalized organizational structure.

Nick personally promotes diversity, yet he is finding some of his staff are not as open-minded. He has five

disabled staff members and many cultural mixes within his organizational teams.

Workplace Bullying Prevention Program

o The causes of workplace bullying

o Strategies to implement a workplace bullying program

aslso need to mention references.