"A project manager walked into her office on Monday morning, and her human resources representative immediately told her that one of her team members had died over the weekend following a business trip. This team member, a telecommunications engineer, had suffered a stroke while traveling. She had been working long hours for months at a time, frequently volunteering to travel to other states to help fellow team members with difficult projects. She had trained many of the junior team members from their first days of employment at the company, and they had looked up to her as a mentor. As the team members began arriving for work that Monday morning, the project manager wondered what she should do. If you were this project manager: 

1. How would you share the news with your team? 

2. What types of reactions and performance issues might you expect from your team members?

3. What is your conclusion as to the usefulness of such a session on project work? Also assume that you decide that a project recovery plan will be required.

Answer rating: 100% (QA)

1 Sharing the News I would gather the team in a private and supportive setting Communicate the news ... View the full answer