A snowmobile company stresses high quality in both manufacturing and dealer service. Suppose that the company...
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A snowmobile company stresses high quality in both manufacturing and dealer service. Suppose that the company standard for customer satisfaction is 95% "highly satisfied." Company managers recently completed a customer survey of 125 customers from around the world. The accompanying data are the responses to the question "What is your overall level of satisfaction with our company?" Complete parts a and b below. Click the icon to view the question response data. a. State the appropriate null and alternative hypotheses to be tested. Select the correct choice below and fill in the answer boxes within your choice. (Type integers or decimals.) A. Ho: p2 0.95 O C. Ho: p= В. Ho: ps HA: p< 0.95 Ha: p> HA: p# b. Using an alpha level of 0.05, conduct the hypothesis test and discuss the conclusions. Check the requirement for a hypothesis test for a proportion. In this situation, np = 118.75 is greater than 5 and n(1-p) = 6.25 is greater than 5. Thus, the requirement is (Type integers or decimals.) satisfied. What is the test statistic? (Round to two decimal places as needed.) 1= highly satisfied, 2 = satisfied, 3 = neutral, 4= dissatisfied, 5= highly dissatisfied 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 5 1 1 1 1 1 1 1 4 A snowmobile company stresses high quality in both manufacturing and dealer service. Suppose that the company standard for customer satisfaction is 95% "highly satisfied." Company managers recently completed a customer survey of 125 customers from around the world. The accompanying data are the responses to the question "What is your overall level of satisfaction with our company?" Complete parts a and b below. Click the icon to view the question response data. a. State the appropriate null and alternative hypotheses to be tested. Select the correct choice below and fill in the answer boxes within your choice. (Type integers or decimals.) A. Ho: p2 0.95 O C. Ho: p= В. Ho: ps HA: p< 0.95 Ha: p> HA: p# b. Using an alpha level of 0.05, conduct the hypothesis test and discuss the conclusions. Check the requirement for a hypothesis test for a proportion. In this situation, np = 118.75 is greater than 5 and n(1-p) = 6.25 is greater than 5. Thus, the requirement is (Type integers or decimals.) satisfied. What is the test statistic? (Round to two decimal places as needed.) 1= highly satisfied, 2 = satisfied, 3 = neutral, 4= dissatisfied, 5= highly dissatisfied 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 5 1 1 1 1 1 1 1 4
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Related Book For
Business Statistics in Practice
ISBN: 978-0077404741
6th edition
Authors: Bruce Bowerman, Richard O'Connell
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