A three stage service process is defined as follows: Stage 1 2 3 Process Coefficient of Variation
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Question:
A three stage service process is defined as follows:
| Stage | 1 | 2 | 3 |
Process Coefficient of Variation (cp) | 1 | 0.7 | 0.4 |
Average Processing Time (minutes) | 5 | 12 | 8 |
Number of Workers | 3 | 5 | 4 |
If 24 customers arrive per hour with a caof 0.5, what is the average customer time to traverse the system (in minutes) ?
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