A travel agency organises family-friendly trips and has only one man working for it. The agent can
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Question:
A travel agency organises family-friendly trips and has only one man working for it. The agent can finalize the details of the package in two weeks on average once the work on the package is started. The agent is busy 80% of the time and has an average backlog of a one-holiday package waiting to be organized.
What is the average arrival rate of trip packages requests?
What is the average waiting time for a package before the travel agent starts work on it?
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