Accounting You are a business called All Onboard. You manufacture several types of small boats such...
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Accounting You are a business called "All Onboard". You manufacture several types of small boats such as canoes, kayaks, john boats, and row boats. Among your clientel listing are some who are considered to be "high maintenance" customers and on whom you spend a considerable amount of time and effort to meet their needs. It is costing you to do business with them as your expenses of servicing them exceed the revenue you are receiving from sales to them. What should be done with those customers? Should they: a. Be dropped immediately from your customer base because they are costing you money? a. Be evaluated to determine whether they can be salvaged as customers? Accounting You are a business called "All Onboard". You manufacture several types of small boats such as canoes, kayaks, john boats, and row boats. Among your clientel listing are some who are considered to be "high maintenance" customers and on whom you spend a considerable amount of time and effort to meet their needs. It is costing you to do business with them as your expenses of servicing them exceed the revenue you are receiving from sales to them. What should be done with those customers? Should they: a. Be dropped immediately from your customer base because they are costing you money? a. Be evaluated to determine whether they can be salvaged as customers?
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