• Alex tells the team that in addition to Jonah's rule "an hour lost a bottleneck is an hour lost for the entire system" is the rule that "An hour saved at a non-bottleneck is a mirage."
  • This is a difficult concept to understand and explain.  How would you explain it to someone else who does not believe or understand the rule?   Provide an example from your work or a process you are familiar with to go along with your explanation.
• Alex's team states several reasons to be wary of cutting the batch size in half, again.  To many, this is a scary concept!
  • If you were asked to cut the batch size in half where you work, what would your biggest fear or challenge be?
  • Have you cut a batch size? What were the biggest learnings and biggest challenges?
  • If this does not apply to you, find an example where batch size was cut and the challenges and learnings faced.  Cite your source.