An analysis is done about 20 selected hotels considering some characteristics. Customer overall satisfaction as well...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
An analysis is done about 20 selected hotels considering some characteristics. Customer overall satisfaction as well as characteristics such as comfort, amenities and in-house dining have been gathered and reported in Table 1. Table 1 - Customer satisfaction rate of twenty hotels Hotel Overall Comfort Amenities H01 92.70 H02 95.22 H03 93.65 H04 H05 H06 93.48 90.65 91.04 H07 89.79 H08 92.45 H09 87.30 H10 90.46 H11 86.97 H12 91.30 H13 84.93 H14 82.35 H15 86.08 H16 86.57 H17 88.64 H18 88.78 H19 84.90 H20 86.92 91.80 92.70 98.79 90.61 92.31 91.00 96.46 92.28 94.54 92.69 88.34 92.11 88.62 88.55 85.39 97.54 94.59 84.76 83.08 87.98 94.60 82.49 86.08 82.56 95.06 74.81 91.17 89.95 92.88 73.39 95.85 77.63 92.27 79.96 95.83 77.30 94.60 68.95 95.27 76.85 In-House Dining 96.46 99.31 91.35 94.00 92.18 95.73 88.39 89.32 88.46 88.83 86.01 88.54 90.09 72.17 90.83 89.02 91.50 89.25 89.23 89.74 a) Determine and interpret which variable is the most highly correlated to the measure of overall satisfaction. Would you describe this relationship as strong or weak? [5 Marks]. b) Plot the data and write out the multiple regression model for Overall and Comfort, Amenities, and In-House Dining. Interpret it clearly [6 Marks]. c) Identify the slope, the intercept in (b), then interpret the values [6 Marks]. d) What is the value of R-squared? Properly interpret its meaning. [6 Marks]. e) What is a potential limitation if we only consider one independent variable in the regression analysis? Discuss, comparing directly with the results obtained using multiple regression. [7 Marks). An analysis is done about 20 selected hotels considering some characteristics. Customer overall satisfaction as well as characteristics such as comfort, amenities and in-house dining have been gathered and reported in Table 1. Table 1 - Customer satisfaction rate of twenty hotels Hotel Overall Comfort Amenities H01 92.70 H02 95.22 H03 93.65 H04 H05 H06 93.48 90.65 91.04 H07 89.79 H08 92.45 H09 87.30 H10 90.46 H11 86.97 H12 91.30 H13 84.93 H14 82.35 H15 86.08 H16 86.57 H17 88.64 H18 88.78 H19 84.90 H20 86.92 91.80 92.70 98.79 90.61 92.31 91.00 96.46 92.28 94.54 92.69 88.34 92.11 88.62 88.55 85.39 97.54 94.59 84.76 83.08 87.98 94.60 82.49 86.08 82.56 95.06 74.81 91.17 89.95 92.88 73.39 95.85 77.63 92.27 79.96 95.83 77.30 94.60 68.95 95.27 76.85 In-House Dining 96.46 99.31 91.35 94.00 92.18 95.73 88.39 89.32 88.46 88.83 86.01 88.54 90.09 72.17 90.83 89.02 91.50 89.25 89.23 89.74 a) Determine and interpret which variable is the most highly correlated to the measure of overall satisfaction. Would you describe this relationship as strong or weak? [5 Marks]. b) Plot the data and write out the multiple regression model for Overall and Comfort, Amenities, and In-House Dining. Interpret it clearly [6 Marks]. c) Identify the slope, the intercept in (b), then interpret the values [6 Marks]. d) What is the value of R-squared? Properly interpret its meaning. [6 Marks]. e) What is a potential limitation if we only consider one independent variable in the regression analysis? Discuss, comparing directly with the results obtained using multiple regression. [7 Marks).
Expert Answer:
Answer rating: 100% (QA)
ANSWER 1 Now let us check for each and every individual variable with the measure of overall satisfa... View the full answer
Related Book For
Global Marketing management
ISBN: 978-0470505748
5th edition
Authors: Masaaki Kotabe, Kristiaan Helsen
Posted Date:
Students also viewed these accounting questions
-
Some privately run airports provide amenities such as pod hotels, which enable fliers to nap between flights. These amenities are generally not available at publicly run airports. Given this, would...
-
Some hotels have greatly expanded the amount of information about guests they maintain in guest histories or profiles. Identify five items of information about a guest that you believe hotels have a...
-
Some hotels use dining room servers and room service attendants interchangeably. What special training would a room service attendant need to become an efficient dining room server?
-
You work for North Carolina Parks and Recreation. Do you support or oppose the idea to unionize federal and state employees? Explain your thoughts below.
-
What can you do to ensure that you have included all of the right stakeholders on your list of people to interview? How can you double-check your list?
-
Match each definition on the left with a mathematical expression or term on the right. Test statistic indicating a statistically significant result if α = 0.05 and H 0 : µ 1...
-
What types of policies should organizations implement when using social media tools for recruitment?
-
The U.S. Postal Service will ship a Priority Mail Large Flat Rate Box (12" 3 12" 3 5") anywhere in the United States for a fixed price, regardless of weight. The weights (ounces) of 20 randomly...
-
What role does strategic foresight play in shaping strategic planning processes, particularly in anticipating and adapting to disruptive technological advancements, regulatory shifts, and...
-
A heat engine running backward is called a refrigerator if its purpose is to extract heat from a cold reservoir. The same engine running backward is called a heat pump if its purpose is to exhaust...
-
Read the following discussion and give response on it: E-mail is the most useful method to communicate with the number of employees especially for a large firm with different locations and department...
-
onsider again the scenario where CG enters the catalog market for the long haul and expects machine usage to increase from 3,000 hours to 4,000 hours per year. The firm's accountant argues that the...
-
We are going to be spending a lot of time together, Michael, so I think we need to make the best of it." There was an underlying tone of parental condescension in Emma Nelson's voice as she spoke to...
-
The following standard cost statement relates to a product which sells for $200 each. The company budgets to produce and sell 4,000 units. The variable overhead costs per unit are $120 and the fixed...
-
Clara a CPA, has been engaged by nonissuer Baxter Manufacturing Co. to perform a financial statement audit. During the audit, Clara identified a control deficiency that was a significant deficiency...
-
After reviewing oceanview marine company's case materials, and reviewing the unaudited account balances, what is your preliminary view on the client's ability to continue as a going concern? What is...
-
Determine the area of the region bounded by y = 4x +3, y = 6-x-2x, x = LOSSEL# 41264 y=6-x-2x -3 y = 4x+3 10 -5 -10
-
TRUE OR FALSE: 1. Banks with a significantly large share of fixed-interest rate home loans are less exposed to interest rate risks. 2. Although Australian banks are pretty big, they are not...
-
Recently in response to a dispute with both the U.S. and the EU's possible action toward imposing tariffs on cheap textile products from China, China took countermeasure actions to exclude those...
-
Information technology is having significant effects on the globalization activities of corporations. Texas Instruments is now developing sophisticated chips in India. Motorola has set up programming...
-
How do high-context cultures differ from low-context ones?
-
Which of the following is a sale of goods and therefore is covered by Article 2 of the Uniform Commercial Code? A. Development, implementation, hosting, and operation of sophisticated computing...
-
Kemesia Boota Ward signed a contract on February 17, 2010, to hold her wedding reception at the Deauville Hotel on July 9, 2010. (The wedding ceremony was being held elsewhere.) Renting the ballroom...
-
December 2007. When she joined, she signed a membership agreement that had a release of liability that stated: 24 Hour. will not be liable for any injury, including, without limitation, personal,...
Study smarter with the SolutionInn App