An engineering firm has been asked to bid on a major railway expansion in Peru. There are
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An engineering firm has been asked to bid on a major railway expansion in Peru. There are some construction and geographical challenges to the project. What service development tool should the engineers use to assist in preparing a bid for this project?
1 Design brief
2 Focus groups
3 User scenarios
4 Service blueprint
Related Book For
Cost management a strategic approach
ISBN: 978-0073526942
5th edition
Authors: Edward J. Blocher, David E. Stout, Gary Cokins
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