An important part of the customer service responsibilities of a cable company relates to the speed with
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An important part of the customer service responsibilities of a cable company relates to the speed with which trouble in service can be repaired. Historically, the data show that the likelihood is 0.70 that troubles in a residential service can be repaired on the same day. For the first six troubles reported on a given day, what is the probability that: Fewer than 3 troubles will be repaired on the same day?
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International Marketing And Export Management
ISBN: 9781292016924
8th Edition
Authors: Gerald Albaum , Alexander Josiassen , Edwin Duerr
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