***ANSWER THIS FOLLOWING QUESTION FORM COMMUNICATION BUSINESS***

BY GIVEN INFORMATION, EXPLANATION, CONCISENESS, AND CLARITY.

THE WORD LENGHT FOR EACH ANSWER MUST BE AT LEAST 230 WORDS TO 275 WORDS**

CHAPTER 9 WRITING NEGATIVE MESSAGES

1. Apply the three-step writing process to negative messages.

2. Explain how to use the direct approach effectively when conveying negative news.

3. Explain how to use the indirect approach effectively when conveying negative news.

4. Explain the importance of maintaining high standards of ethics and etiquette when delivering negative messages.

5. Describe successful strategies for sending negative messages on routine business matters.

6. List the important points to consider when conveying negative organizational news.

7. Describe successful strategies for sending negative employment-related messages.

CHAPTER 10 WRITING PERSUASIVE MESSAGES

1. Apply the three-step writing process to persuasive messages.

2. Describe an effective strategy for developing persuasive business messages, and identify the three most common categories of persuasive business messages.

3. Describe an effective strategy for developing marketing and sales messages, and explain how to modify your approach when writing promotional messages for

social media.

4. ldentify steps you can take to avoid ethical lapses in marketing and sales messages.

CHAPTER 12 WRITING REPORTS AND PROPOSALS

1. Explain how to adapt to your audiences when writing reports and proposals, and describe the choices involved in drafting report and proposal content.

2. Identify five characteristics of effective writing in online reports, and explain how to adapt your writing approach

3. Discuss six principles of graphic design, and identify the most common types of visuals used to present data, information, concepts, and ideas.

4. Explain how to integrate visuals with text effectively and how to verify the quality of your visuals.

CHAPTER 14 DEVELOPING AND DELIVERING BUSINESS PRESENTATIONS

1. Highlight the importance of presentations in your business career, and explain how to adapt the planning step of the three-step process to presentations.

2. Describe the tasks involved in developing a presentation.

3. Describe the six major design and writing tasks required to enhance your presentation with effective visuals.

4. Outline four major tasks involved in completing a presentation.

5. Describe four important aspects of delivering a presentation in today's social media environment.