Arlington Co. has recruited some of the best and brightest IT experts to implement software solutions in each department, with separate systems for HR, accounting and finance, operations, and customer management. Though the improved data collection has benefited each department in their day-to-day work, company management is not able to find what they need to make broader strategic decisions. What barrier is likely preventing Arlington Co. from using its ERP data to inform decision-making?

• Unclear expectations
• Lack of technical skills
• Outdated technology
• Siloed data

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