Artificial intelligence (AI) and data science are hailed as society’s answer to human bias in decision-making. Why not let the computer algorithms take over, make the decision making process free of human interaction, and supposedly, free from human bias. Isn’t this rational decision-making? What could go wrong?

• Apple new credit cards (issued by Goldman Sachs) reveal bias against women (lower limits to women, than men)
• 2016 investigation by Propublica revealed that data driven AI used by judges to decide whether a convicted criminal will commit future crimes is biased against minorities and people of color.
• Face recognition software make more mistakes in identifying women and people of color
• Automated financial underwriting reveals gender and ethnic biases.

Why is this happening?

What is decision making going to look like in the future?

Answer rating: 100% (QA)

You raise an important and complex issue around the potential for bias and discrimination in AI and datadriven decision making While AI and data scien... View the full answer