As the International Standard for quality management, ISO 9001 has been developed by experts from around the world to help you put quality at the heart of your organization. To help you do this, ISO 9001 builds upon the key principles. By following these principles, you will be able to reap the rewards of greater consistency, better customer satisfaction, and stronger performance. Concerning the above statement, examine the quality management principles in an organization.

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An organization seeking to improve its operations customer satisfaction and overall performance might adopt the quality management principles defined ... View the full answer