At a bank, services offered include home loans, personal loans and savings accounts. The home loans process has a demand of 13 customers per day. The personal loans process has demand of 8 customers per day. The savings accounts process has a demand of 15 customers per day. There are 3 employees staffing the home loans process and each has a capacity of 10 customers per day. The personal loans process is staffed by 3 employees, who can each serve 8 customers per day. The savings accounts is performed by 3 employees, each of whom can serve 10 customers per day.

What is the implied utilization of the bottleneck resource?

Note: Round your final answer to the nearest integer percentage.

Answer rating: 100% (QA)

The bottleneck resource is the resource with the lowest capacity rela... View the full answer