At the second meeting of a group, Phil expresses his anxiety and claims that he is thinking of not returning next week. He says, "It's very difficult for me to speak up. I have always been a listener and I know we are expected to participate in here. It's just that I'm afraid of how you all will respond to me. It's hard for me to be in here and I'm thinking I really don't want to come back again next week." Other members quickly come in with statements like, "Phil, you're not giving us a chance," and "We feel cheated and if you don't come back that will prove you're a coward!" and "Whatever you do, don't quit on yourself and on us." 

What possible responses/interventions could you make with Phil as well as the other members of the group?

Answer rating: 100% (QA)

In this scenario its important to address Phils feelings of anxiety and reluctance to participate in the group while also addressing the responses of ... View the full answer