Blithe Insurance (Blithe) is a large commercial lines insurer that has been in business for over thirty years. Blithe's corporate goals are simply stated and have remained fairly constant over the years: Maintain a superior financial rating Respond to customer needs Operate with a high degree of integrity Blithe's senior management team develops business strategies on an annual basis to direct the organization toward meeting these goals. Which one of the following strategies would help the organization accomplish its goal of maintaining a superior financial rating? Available answer options Select only one option A Acknowledge every claim within twenty-four hours of receiving notification B Conduct internal market audits twice a year C Achieve an all lines combined ratio of 95% or less D Achieve an "exceeded expectations" rating on at least 90% of customer service surveys

Answer rating: 100% (QA)

The strategy that would help Blithe Insurance accomplish its goal of ... View the full answer