Can you assist me with a customer rep reply? The insurance adjusted the claim but allowed amount was zero. Our insurance follow up department need to follow up with the insurance to confirm if the claim was process correctly. Please see patient message below. Comment: Hello, I did get a statement from my insurance saying that I should still be getting a discount on my physical and only owe $307, but statement here still says $537?

Answer rating: 100% (QA)

Subject Followup on Claim Adjustment Discrepancy Dear Customers Name Thank you for reaching out to u... View the full answer