Cars arrive at a local JLUBE franchise at the rate of 1 every 12 minutes. Service times
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Question:
Cars arrive at a local JLUBE franchise at the rate of 1 every 12 minutes. Service times are exponentially distributed with an average of 15 minutes. Jack Burns, the JLUBE owner, has decided to open a second work bay, i.e., make the shop into a two-channel system. Under this new scheme, the average customer will wait in line
A) approximately 9.6 minutes.
B) approximately 2.5 minutes.
C) approximately 24.6 minutes.
D) approximately 2.1 minutes.
E) None of the above
Related Book For
Retail Management A Strategic Approach
ISBN: 978-0132720823
12th edition
Authors: Barry R. Berman, Joel R. Evans
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