Christine, an underwriter working for the Insurance Company, placed a telephone call to Olivia, an agent,...

 

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Christine, an underwriter working for the Insurance Company, placed a telephone call to Olivia, an agent, to complain that many of the applications submitted by Olivia and accepted by Christine lately represent poor quality risks. Christine told Olivia that she would be enforcing underwriting guidelines more strictly in the future. Olivia said she would do better, and then mentioned that no one is using her ski chalet next weekend and Christine and her family are free to use it. Christine would love to accept but wonders whether that would induce an ethical conflict. If Christine uses an ethical dilemma decision-making flowchart, what she will do? Christine, an underwriter working for the Insurance Company, placed a telephone call to Olivia, an agent, to complain that many of the applications submitted by Olivia and accepted by Christine lately represent poor quality risks. Christine told Olivia that she would be enforcing underwriting guidelines more strictly in the future. Olivia said she would do better, and then mentioned that no one is using her ski chalet next weekend and Christine and her family are free to use it. Christine would love to accept but wonders whether that would induce an ethical conflict. If Christine uses an ethical dilemma decision-making flowchart, what she will do?

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