Consider an auto dealer with whom you have or have had experience or can gather information about, and discuss the questions that follow Read Case 1 1 Village Volvo in the textbook (pp 23 24) and use it to guide you in answering the questions a How does the auto dealer differentiate its services fr...

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Consider an auto dealer with whom you have or have had experience or can gather information about,

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Consider an auto dealer with whom you have or have had experience or can gather information about, and discuss the questions that follow. Read Case 1.1 Village Volvo in the textbook (pp. 23-24) and use it to guide you in answering the questions.

a. How does the auto dealer differentiate its services from other dealers? Provide examples.

b. In what ways does the dealer operate and manage its back office(i.e., repair operations) like a factory? Is the dealer managing its back office effectively? Based on MGSC 369, what suggestions would you give the dealer to help the dealer better manage its back-office operations?

Posted Date: May 14, 2024 05:46 AM

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