COVER PAGE SHOULD INCLUDE EACH MEMBERS NAME IN THE GROUP

BUT AlSO EACH MEMBER WILL STILL MAKE INDIVIDUALL SUBMISSIONS TOO.

If you are unable to make a group, you can do an individual assigment .

Choose a Hospitality Organization of your interest. Do a research paper to explain what has been the companies strategy.

1.To serve their customers with highest level of customer service.

2.How did they reach the topmost edge of service excellence.

3.How do they develop accountability and reliability through their employees

Some examples of companies you can choose from are Tim Hortons, Burger king , McDonalds, Hyatt Hotels, Occor Hotels, Hillton Hotels, Air Canada etc. ....

Note :

assignment should be in PowerPoint form introduction slide should tell which company you are choosing and why use design and pictures last slide should tell about all resources you have used please read the rubric based on which you will be marked