CRM refers to the effective use of all available resources: human, hardware, and information. Other groups routinely
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Question:
CRM refers to the effective use of all available resources: human, hardware, and information. Other groups routinely working with the cockpit crew, who are involved in decisions required to operate a flight safely, are also essential participants in an effective CRM process.
Address the following questions:
- Identify at least three groups that are essential participants in an effective CRM process during flight.
- Explain some of the factors that led airlines to implement drastic CRM training changes after September 11th, 2001.
- What would you have been done differently in regards to CRM training before September 11th, 2001?
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