CRM systems allow organizations to identify which customers have stopped purchasing products or services, so that the
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CRM systems allow organizations to identify which customers have stopped purchasing products or services, so that the organization can target those former customers for future promotions and/or perhaps to investigate why they stopped purchasing in the first place. This CRM attribute is?
Related Book For
Operations Management Processes And Supply Chains
ISBN: 9780136860938
13th Edition
Authors: Lee J. Krajewski, Manoj Malhotra
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