Cross-training, a process through which an employee becomes proficient (and maybe even expert) in more than one position, may allow for some definite advantages (flexibility in staffing, potentially increase motivation through stimulation and challenge) and disadvantages (inability to master all positions, time and expense of training for multiple jobs). Thinking about your current position (or an aspirational position) which types of KSAOCs that you would have liked to learn if you were given the chance to swap jobs?