Define the concept of Customer Relationship Management (CRM) and explain its use in developing customer satisfaction strategies?

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Choose a global corporation and then identify 3-4 benefits to that organization from their utilization of the Customer Relationship Management (CRM) process.

Posted Date: May 18, 2024 06:00 PM

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Define the concept of Customer Relationship Management (CRM) and explain its use in developing customer satisfaction strategies?

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