Desantis Pharmaceutical Company Inc. measures and communicates its cost of quality (COQ) monthly to stakeholders. The company
Fantastic news! We've Found the answer you've been seeking!
Question:
Desantis Pharmaceutical Company Inc. measures and communicates its cost of quality (COQ) monthly to stakeholders. The company calculates the cost of quality as the warranty cost divided total sales. Consequently, a lower percentage is preferred.
What is your opinion on the company's cost of quality calculation? What is good about it? What could be improved if anything?
Related Book For
Cost Management A Strategic Emphasis
ISBN: 9781259917028
8th Edition
Authors: Edward Blocher, David F. Stout, Paul Juras, Steven Smith
Posted Date: