Describe a time when you received great customer service and a time when you received poor service.
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Describe a time when you received great customer service and a time when you received poor service. What role did communication play in each episode? How did each experience affect the way you think about the people and organization involved?
Related Book For
Management Accounting Information for Decision-Making and Strategy Execution
ISBN: 978-0137024971
6th Edition
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young
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