Describe the correct procedures for responding to the following common customer complaints. incorrect pricing or quotes delays
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Describe the correct procedures for responding to the following common customer complaints. | |
incorrect pricing or quotes | |
delays or errors in providing products or services | |
misunderstanding of customer requests | |
escalated complaints or disputes | |
other team members or suppliers not providing special requests | |
misunderstandings or communication barriers | |
unmet expectations of, or problems or faults with, a service or product |
Related Book For
Management Accounting Information for Decision-Making and Strategy Execution
ISBN: 978-0137024971
6th Edition
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young
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