Dr. Stewart is a Conflict Resolution Specialist who did a presentation at Spanish Court Hotel last week
Question:
Dr. Stewart is a Conflict Resolution Specialist who did a presentation at Spanish Court Hotel last week Tuesday, where he mentioned that "conflict arises out of differences". When individuals come together as a team, their differences in terms of power, values, attitudes, and social factors all contribute to the creation of conflict. It is often difficult to expose the sources of conflict. Conflict can arise from numerous sources within a team setting and generally falls into three categories: communication factors, structural factors, and personal factors. Barriers to communication are among the most important factors and can be a major source of misunderstanding. Communication barriers include poor listening skills, insufficient sharing of information, differences in interpretation and perception, and nonverbal cues being ignored or missed.
Dr. Stewart challenged you to answer the following questions:
a) Describe Five (5) Strategies for solving conflicts within a Team
Smith and Roberson Business Law
ISBN: 978-0538473637
15th Edition
Authors: Richard A. Mann, Barry S. Roberts