Dr. Ury discusses the power of listening in the TedTalk presentation (https://www.youtube.com/watch?v=saXfavo1OQo). What do you think are

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Dr. Ury discusses the power of listening in the TedTalk presentation (https://www.youtube.com/watch?v=saXfavo1OQo). What do you think are 3 critical points that he makes? Do you think that, in general, people are good listeners? Based on his presentation, what are three things we should do to become better listeners? Why are great listening skills key to becoming a successful leader