During her performance review, Kendra s manager listened to her goals for her career and then repeated
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Question:
During her performance review, Kendras manager listened to her goals for her career and then repeated them back to her. This is an example of the listening skill known as
filtering.
encoding.
decoding.
transmission.
reflection.
Related Book For
Understanding Business Ethics
ISBN: 9781506303239
3rd Edition
Authors: Peter A. Stanwick, Sarah D. Stanwick
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