Encouraging customers to lend a hand and help co-create value in a service context has been suggested
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- Encouraging customers to "lend a hand" and help co-create value in a service context has been suggested as a means of creating an enhanced consumer perception of value.
- What encourages a consumer to participate in service development?
Related Book For
Smith and Roberson Business Law
ISBN: 978-0538473637
15th Edition
Authors: Richard A. Mann, Barry S. Roberts
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