For XYZ Printing Company, the following costs have been identified

Customer Complaint remakes $27,000

Printing Plate revisions $28,000

Quality improvement projects $13,000

Gauging $100,000

Other waste $38,000

Material sheets $760,000

Correction of typographical errors $210,000

Proofreading $450,000

Quality planning $56,000

Press downtime $285,000

Bindery waste $51,000

Checking and inspection $42,000

Calculate and list the total of each (if any) of the Prevention, Appraisal, Internal, and External Failure Costs (show your work).

What do you think about the distribution of costs at XYZ?

What initial steps would you take to lower these costs?