Forming a diverse and well-rounded change team is crucial for successfully shifting the sales culture towards collaboration and teamwork. These individuals should bring expertise, perspective, and influence to drive and sustain the change effectively (Moseley, 2018).

Do you think that bringing on a specialist who gathers and analyzes customer feedback can shed light on how the change in sales culture is impacting the customer experience?

Answer rating: 100% (QA)

Yes bringing on a specialist who gathers and analyzes customer feedback can indeed shed light on how ... View the full answer