In the change management literature, resistance to change has been identified as a major obstacle to institutionalising/refreezing change interventions. Define resistance to organisational change and, using organisational change models and theories, discuss why and how resistance may occur. Using organisational change models and theories, discuss how resistance may be resolved/managed/leveraged.

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Resistance to organisational change can be defined as an individuals or groups unwillingness to acce... View the full answer