Here are the key points on how to Handle Customer objections effectively: 1. Create Relationship 2. Engage
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Question:
Here are the key points on how to Handle Customer objections effectively:
1. Create Relationship
2. Engage with the Right person
3. Be the first to bring up objections
4. Focus on Solving the problem
5. Have a set process
6. Know your audience
7. Explain the product's value
8. Defuse the situation
9. Turn objections into a question
10. Qualify properly
Questions:
a. What do you think about the suggested key points in handling Objections?
b. What topics would you like to add to the subject as a result of this lesson?
Related Book For
Income Tax Fundamentals 2013
ISBN: 9781285586618
31st Edition
Authors: Gerald E. Whittenburg, Martha Altus Buller, Steven L Gill
Posted Date: