How important is emotional labor during change? What are differences between how surface vs. deep acting may
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- How important is emotional labor during change? What are differences between how "surface" vs. "deep" acting may be evident in response to a change initiative. While considering applying OD principles, how can we implement systematic, sweeping change while considering the emotional impacts on groups, teams, and organizations? What various other systems (economic, societal, political, philosophical, legal) may be impacted and involved in need to change. Why? How?
- Can you describe a time when you effectively managed someone's emotions? What happened? What was the result?
- Which Baldrige principles would you consider applying, as they reflect on excellence as part of organizational development?
Related Book For
International Business Law And Its Environment
ISBN: 9781305972599
10th Edition
Authors: Richard Schaffer, Filiberto Agusti, Lucien J. Dhooge
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