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How should the fund directors evaluate the quality of services provided by the transfer agent? Do you think customer satisfaction on a service survey would
How should the fund directors evaluate the quality of services provided by the transfer agent? Do you think customer satisfaction on a service survey would be influenced by fund performance?
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Management Accounting Information for Decision-Making and Strategy Execution
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young
6th Edition
137024975, 978-0137024971
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