https://apps.npr.org/tshirt/#/titleLinks to an external site. What is Kohl Gill's vision? What does he hope to accomplish by
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https://apps.npr.org/tshirt/#/titleLinks to an external site.
- What is Kohl Gill's vision? What does he hope to accomplish by founding LaborVoices? (10 pts)
- Who are the potential customers of LaborVoices and what is the value proposition for each? That is, what benefits could LaborVoices offer them? (List at least 3 potential customers and 2 benefits) ea. (50 pts)
- What are the key resources, activities, and partnerships LaborVoices needs in order to produce the benefits and outcomes sought? (10 pts)
- Identify the potential stakeholders of LaborVoices and map the supply chain (at least 4 tiers of the supply chain). (20 pts)
-Must include:
- Brands
- Suppliers
- Garment Workers
5. What business model should Kohl take? Who should he focus on as a customer and how should he drive revenue?
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Customer Service Career Success Through Customer Loyalty
ISBN: 978-0133056259
6th edition
Authors: Paul R. Timm
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