I lead the Customer Support Team for the magazines category. Customer questions for one vendor have increased

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I lead the Customer Support Team for the magazines category. Customer questions for one vendor have increased since the start of the promotional campaign. The campaign ended two months ago, but we are still getting many questions.

Can you help us understand why? The vendor

s performance metrics are below. The percentages in the table represent the performance change from the previous month. Consider the impact of each metric on customer questions. How impactful were product discounts on customer questions?

Posted Date: May 18, 2024 08:10 AM

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I lead the Customer Support Team for the magazines category. Customer questions for one vendor have increased

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