11. What does quality mean in a eThekwini hospital as operations performance objective, except .? Select one:
Question:
11. What does quality mean in a eThekwini hospital as operations performance objective, except….?
Select one:
a.
All of the Above
b.
Patients are consulted and kept informed
c.
Treatment is carried out in the correct manner
d.
Patients receive the most appropriate treatment
12. The time between a customer setting out on the journey and reaching his or her destination in the Municipality Durban Buses is kept to a minimum describes one of the operations performance objectives.
Select one:
a.
Dependability
b.
Speed
c.
Quality
d.
Flexibility
13. What does dependability mean at Pick n Pay supermarket as operations performance objective, except….?
Select one:
a.
Proportion of goods out of stock kept to a maximum
b.
Keeping to reasonable queuing times
c.
Constant availability of parking
d.
Predictable opening hours
14. What does flexibility mean at Massmart supermarket as operations performance objective, except….?
Select one:
a.
A small range of goods stocked
b.
The ability to get out-of-stock items
c.
The ability to adjust the number of customers served
d.
The introduction of new lines
15. The function of Theory in research is described as follows, except ….
Select one:
a.
To identify the starting point of the research problem
b.
To determine and define the focus and goal of the research problem
c.
To demonstrate and establish the quantitative techniques
d.
To establish the vision to which the problem is directed.
16. The benefits of using models by Process Engineer at Samsung Engineering are outlined as follows, except…...
Select one:
a.
Serve as a consistent tool for evaluation and provide a standardised format for analysing a problem.
b.
The use of models does guarantee good decisions
c.
Enable users to bring the power of mathematics to bear on a problem
d.
Enable managers to analyze what-if questions.
17. The quantification of the operational performance of similar companies and establish internal targets based on best-in-class results is known as …..
Select one:
a.
Benchmarking
b.
Balanced Scorecard
c.
Quantitative Process Reengineering
d.
Corporate Level Model
18. A management tool, spanning from the supplier’s supplier to the customer’s customer enables users to address, improve, and communicate SCM practices within and between all interested parties in the extended enterprise should contain the following for supply chain operations model, except ….
Select one:
a.
A framework of relationships among the standard processes
b.
Standard descriptions of management processes
c.
Identify software tools best suited to their specific process requirements
d.
Standard metrics to measure process performance
19. The main objective of this model is to increase the performance of the total chain and support the current evolution; for that, it proposes main modelling layers such as strategic, tactical and operational.
Select one:
a.
Value Chain Operations Reference Model
b.
Design Chain Operations Reference Model
c.
Customer Chain Operations Reference model
d.
Supply Chain Operations Reference Model
20. The intent of the model for Volkswagen SA is a significant focus on the relationship processes that are evident in the provisioning of a relate process, contract process and assist process as each process revolves around the service of a product.
Select one:
a.
Design Chain Operations Reference Model
b.
Value Chain Operations Reference Model
c.
Customer Chain Operations Reference model
d.
Supply Chain Operations Reference Model
Expert Answer:
The detailed answer for the above question is provided below 11 b Patients are consulted and kept in... View the full answer
