Identify the steps that employees at Fast Food follow in completing a work cycle (e.g., from taking
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Identify the steps that employees at Fast Food follow in completing a work cycle (e.g., from taking an order to delivering a product). Is there improvements that might be made, particularly steps that might be eliminated or streamlined? What are the interaction and mood of the workers. Are they stressed, or are they more relaxed? Does it seem these workers like working with each other? What are some conflicts they have. How do they get conflict resolved? How can people tell who is in charge here? How do the other workers respond to this person's directions?
Related Book For
International Marketing And Export Management
ISBN: 9781292016924
8th Edition
Authors: Gerald Albaum , Alexander Josiassen , Edwin Duerr
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