Imagine that you are an HR or health and safety manager for a large retail store located
Question:
Imagine that you are an HR or health and safety manager for a large retail store located in the parking lot of a busy mall. After a recent fire temporarily closed a nearby store and injured two workers, senior management has asked you to revise your emergency and evacuation plans for similar disasters (e.g. fire, flood or similar environmental disaster). Note, this week’s activity is a case study, with three distinct discussion forum questions. You will benefit from completing the readings and conducting research on emergency and fire planning as you respond to the tasks on this activity.
Task A: What are three important elements of a successful emergency and evacuation plan at the pre-contact stage? Explain how and why these are important to the plan’s success.
Task B: What are two strategies to help mitigate the psychological impacts of an emergency at the post-contact stage? Explain how and why this strategy will be helpful.
Task C: As a responsible corporate citizen, part of your emergency plan includes maintaining public relations with workers, suppliers, customers and nearby businesses during and after an emergency. What are two strategies for keeping the media/public informed? Explain how and why these strategies will be helpful.
Principles of Incident Response and Disaster Recovery
ISBN: 978-1111138059
2nd edition
Authors: Michael E. Whitman, Herbert J. Mattord, Andrew Green