Imagine you are a project manager for a wireless telecommunications carrier in charge of a project for
Question:
Imagine you are a project manager for a wireless telecommunications carrier in charge of a project for a new consumer product called Voice Activated Dialing (VAD). The product is critical to the corporate strategy to become one of the top three carriers in the markets where your company offers wireless service. Project Justification: Market research and customer feedback indicate that a demand for Voice Activated Dialing (VAD) has increased 40 percent over the past three months. One of our competitors has already announced a launch date for this product, and two others are expected to follow within the next two months. Our market share growth is expected to decline by 20 percent if we do not add VAD as part of our product mix. Product Description: The product features included in Voice Activated Dialing are dialing by speaking a phone number or name into the phone and the ability to create address book entries from a website. Voice Activated Dialing does not include the ability to add/edit/delete address book entries over the phone or an interface to personal information managers. Major deliverables: • Product requirements defined • System requirements defined • System requirements developed
• Sales training developed
• Customer service training developed
• System enhancements implemented
• 3,000 Sales consultants trained
• 500 Customer service technicians trained
• Marketing communication plans executed in all markets
• VAD available in all markets Success Criteria: The launch of VAD will generate $2.5 million in incremental annual revenue for the corporation. The additional training required for sales consultants to be knowledgeable in offering the VAD product will increase the total sales consultant training package time by no more than two hours. Project Requirements The project is expected to be commenced and fully implemented within 18 months. The project is expected to have a one-off cost of $ 1, 500,000. The overall process includes Initial planning, Scoping, Development, Deployment, Testing and Training. Major stakeholders of this project are Executive Director, IT Manager, Project Manager and Project Team Members from functional, software, hardware and quality assurance team and contractor. You must research and estimate the resource requirements and task allocation. If so, make sure that you list all the assumptions as well as the constraints."
Based on this scenario, Make a Gantt Chart schedule that includes work break-down structure (WBS), start and end date of each task, responsible person to perform the task and proceeding task/s.
Principles of Information Systems
ISBN: 978-0324665284
9th edition
Authors: Ralph M. Stair, George W. Reynolds